FAQ

General Information
Why should I choose Website Complex over the competition?
How much do you charge for your services?
Can you provide a quote for your services?
How can I contact your business?
I want a job; can I apply to your company?

Design
Why should I pay for design services?
What types of websites do you develop?
Do you have any examples of your work?
If I use your service, do I have to be involved with the process?

Programming
Why do I need customized programming on my website?
What programming languages are you proficient in?
I want a customized application on my website, can you develop it?

Marketing
Why do I need specialized marketing services?
Where will my ads be placed?
How do I quantify and measure results of online marketing?

SEO
What is search engine optimization (SEO) and why is it important?
How are websites ranked by search engines?
Do search engines ever penalize or omit websites?
Is it true that Flash based websites are at a disadvantage with SEO?
How does Website Complex help with SEO?
Do I have to make the changes or does Website Complex?

SEM/PPC
What is search engine marketing (SEM) and why is it important?
Do you work with specific search engines?
What is the cost per click (CPC)?
I already have a campaign, why would I want to also use Website Complex?
How does the management of the campaign work?
Will this service get me a #1 ranking?
I already have keywords on my site, why do I need more?

SMM
What is social media marketing (SMM) and why is it important?
What social media websites do you work with?
What are the benefits of using social media networks?
Can you manage my tweets and other social media submissions?
I already have a social media presence, what else can Website Complex do?

General Information

Why should I choose Website Complex over the competition?
We specialize in design, programming and marketing services so clients don’t need to use multiple services for the same end goal. We are a one stop shop for all of your website development needs. In addition, we pride ourselves on offering a superior product at an affordable price. If you would like more information about our company, how we conduct business and our services please check out our Media Kit or the rest of our website.
How much do you charge for your services?
Charges vary on a project by project basis. To get an idea of how much your project might cost please fill out the information on the Website Design Quote page.
Can you provide a quote for your services?
Yes, please go to the Website Design Quote page, fill out the information and we will contact you with a free quote.
How can I contact your business?
Please email us at contact@websitecomplex.com. We will also contact you if you have an inquiry about a quote for our services.
I want a job; can I apply to your company?
Yes, please submit your resume and cover sheet to contact@websitecomplex.com.
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Design

Why should I pay for design services?
Successful websites stand out from the rest of the competition. One of the most effective ways to accomplish this goal is by creative design. Unfortunately, that is easier said than done as new techniques, styles and fads pop up overnight. It is almost impossible to keep up with the dynamic nature of website design unless you are directly involved with the industry.
Although it is important to create and maintain a fun and unique space for your customers, it can quickly become a strain on your staff and yourself. This is where Website Complex steps in, to alleviate that stress, so you can focus on building your business. Trust us, it is a great feeling when your website looks awesome and your ROI is through the roof because you had the proper support.
What types of websites do you develop?
We are adept at website development, so nothing is off limits. It really is up to the client’s imagination. In the past we have developed everything from e-commerce to social networking websites.
Do you have any examples of your work?
Yes, please check out our portfolio.
If I use your service, do I have to be involved with the process?
As a client, we can take the entire burden off of your shoulders. With our extensive experience in the website development we are confident that we can manage any project efficiently and deliver a polished result.
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Programming

Why do I need customized programming on my website?
Creative website design is not the only way to separate your business from the competition. You can also help accomplish this by featuring clever and helpful features on your website.
With customized programming these features come to life. In turn, you can leverage them to generate more buzz, hook more users and surpass the opposition.
What programming languages are you proficient in?
As we have a vast network of high quality contractors, we are proficient in all programming languages. In order to offer a more transparent answer, we have listed some of the languages and web technologies below:
PHP
Java
Javascript
C++
Ruby
Rails
Python
Perl
Apache
MySQL
I want a customized application on my website, can you develop it?
Yes, we have the experience and capabilities to create many different types of customized applications, widgets and features. Please feel free to contact us at contact@websitecomplex.com with more specifics about your custom request and we can respond with a more descriptive answer.
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Marketing

Why do I need specialized marketing services?
When it comes to change, internet marketing is even more dynamic than website design. This is why it is important to utilize the expertise of specialized companies when dealing with marketing services. By doing so, you will have the best opportunity to stay ahead of the competition and generate the most traffic to your website.
Another added benefit of hiring Website Complex is that we take the stress out of internet marketing. Internet marketing can be extremely time consuming, which leads to physical and mental pressure on you and your employees. However, Website Complex manages everything, so you can focus on the issues that directly affect your bottom line.
Where will my ads be placed?
Ad placement depends on a variety of factors, such as the type of business and type of marketing being performed. In some cases, ads will not even be present on site – it really is project specific.
How do I quantify and measure results of online marketing?
In order to provide our clients with the most accurate information, we take initial baselines when we start a project and then apply various metrics. These measurements differ depending on the type of site and what the company goals are. Once you work with us we can describe our specialized process in more detail, please feel free to contact us at contact@websitecomplex.com or obtain a free quote at our Website Design Quote page.
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SEO

What is search engine optimization (SEO) and why is it important?
Search engine optimization (SEO) is used to increase the volume and/or quality of web traffic to website from search engines. This is accomplished by using unpaid or “organic” search results to increase the page rank on a given search engine.
By appearing higher in related search results it improves the quantity of visitors to the site. This web presence can be invaluable, especially in competitive industries.
How are websites ranked by search engines?
Specialized algorithms weigh different aspects of websites such as links, content and keywords. The weights of these variables can differ between search engines, but most value factors relatively equally.
Do search engines ever penalize or omit websites?
Yes, search engines can and will penalize websites for breaking certain rules. These practices are commonly known as black hat SEO tactics or spamdexing. Website Complex is aware of these violations and avoids them at all cost.
Do search engines ever penalize or omit websites?
Yes, Flash based sites are not the optimum choice for search engine optimization. The main reason is that search engine crawlers can only read plain text, so Flash based content cannot help page rank.
How does Website Complex help with SEO?
When it comes to search engine optimization, Website Complex is very flexible. We can perform all of your search engine optimization for you or consult you in your own SEO efforts. Regardless of what you prefer, our knowledge can add value to your site and ultimately add to your bottom line.
Do I have to make the changes or does Website Complex?
Website Complex will perform all of the work for you or work directly with your webmaster, if preferred.
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SEM/PPC

What is search engine marketing (SEM) and why is it important?
Search engine marketing (SEM) is the process of increasing website visibility on search engines through paid advertising, such as banner ads and pay per click (PPC).
Do you work with specific search engines?
We work with all search engines.
What is the cost per click (CPC)?
Cost per click (CPC) is the amount of money paid to search engines by advertisers for a single click. Website Complex can help you determine the optimum CPC to guarantee the highest return on investment (ROI).
I already have a campaign, why would I want to also use Website Complex?
By using our expertise we can effectively improve your campaign by offering insight and suggestions. We can also ensure that your campaign is correctly targeting the desired demographic. The knowledge and data that we have acquired over years of experience is invaluable to any company.
How does the management of the campaign work?
We will manage the whole campaign or work directly with your webmaster. It is dependent on the goals of the project, the time frame and client preference.
Will this service get me a #1 ranking?
No, search engine marketing (SEM) has nothing to do with raising website page rank. Search engine optimization (SEO) services are needed for that. Please contact us at contact@websitecomplex.com if you have any questions about SEO services.
I already have keywords on my site, why do I need more?
It is not just the quantity of keywords; it is also about the quality. By utilizing Website Complex’s extensive knowledge in search engine marketing (SEM), you can determine if the keywords on your site are optimum. We also follow market trends to ensure you have the most appropriate keywords for any given time – something that is a necessity in such a dynamic industry.
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SMM

What is social media marketing (SMM) and why is it important?
Social media marketing (SMM) allows you to grow your brand and promote your site on social media networks. Some examples of social media networks are Twitter, Facebook, and Myspace. Due to the increased popularity of these, and similar services, it is no surprise that SMM has become a viable marketing tool.
Website Complex can help create a unique and engaging presence for your business on all of these mediums. Please email us at contact@websitecomplex.com for more details.
What social media websites do you work with?
We work with all social media websites.
What are the benefits of using social media networks?
Social media networks have become extremely popular and they are turning into rich marketing resources. They allow companies to target specific demographics, which can lead to faster results at cheaper prices.
Can you manage my tweets and other social media submissions?
Yes, we can manage all of your social media marketing needs.
I already have a social media presence, what else can Website Complex do?
It is great if you already have started to solidify your social media presence. Website Complex can help you optimize your social media page and bolster it by improving your search engine marketing and search engine optimization efforts.
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